Terms & Conditions

1.       Registration

Please need to register an account, to use the service provided by this website. Register for an account after you agree to any terms are true, accurate, current and complete information about yourself. To learn more about how we use your personal information, see our privacy policy. People under the age of 18 must let their parents or guardians learn about the privacy policy of Thì Lune Mall before registering to use this website and services. Thì Lune Mall reserves the right to accept orders from people over the age of 18 only.

By using this website you agree to be responsible for all activities performed by your account. You have a responsibility to protect the security accounts and passwords. If you feel or suspect that your account was stolen, or use in unauthorized, please contact us immediately.


2. Prohibitions and violations

If your account to perform include but are not limited to, the following activities, we may act on your account:

  1. Any attempt to hide the use of technology to use multiple accounts, or in any way disturb any of our services
  2. Initiate any data or messages containing illegal, harm, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racial and ethnic resentment can cause components
  3. Publicity or send any spam
  4. Impersonation or provide any false information. Thì Lune Mall sole discretion terminates any account. In this situation, we will send you an email account matters related to the termination of

3. Intellectual property right

All software and content of Thì Lune Mall <Which is defined as, or include any text, audio or music, videos, images, photos and pictures> Thì Lune Mall works of intellectual property rights, And protection of intellectual property, copyright laws and international provisions of the Convention. This site is for personal and non-commercial use only. Only with Thì Lune Mall /or its third-party licensors expressly authorized, you may use the content of this site for any non-personal and/Non-commercial use. You may not publish copy, publish, sell or license any of the content of this website without the consent or authorization of Thì Lune Mall. Any unauthorized action may result in civil consequences or criminal penalties.
Thì Lune Mall reserves the right to withdraw or modify any services without notice. If this site is unavailable at any time or for any reason for any reason, we shall not be liable.


4. Third-party links

This website may contain other websites or resources that are not managed or prepared by Thì Lune Mall. Therefore, Thì Lune Mall is not responsible for any loss, damage or allegations arising out of or about the use of such websites and resources.

For any off-site content and accuracy, including but not limited to advertisers this site; Thì Lune Mall is not responsible. Users use websites or resources outside of this site at their own risk and are subject to their respective use and service terms.

5. Qualifications

If you purchase online shopping at Thì Lune Mall, you must meet the following conditions:  

  1. Holds a valid credit or debit card accepted by Thì Lune Mall as a payment method and issued by a licensed bank, or holds a valid PayPal account
  2. Ensure that your personal and payment information provided is valid and correct < including email address, real name, telephone number, billing information and other information requested on this website>


By ordering merchandise on this website, you authorize Thì Lune Mall to charge your credit card/transfer account or PayPal account for the total amount of the order. You also explicitly authorize Thì Lune Mall to use your personal data to conduct appropriate anti-fraud checks, for example, credit review, and if necessary, sending or obtaining information about you to third parties or from third parties. Third parties include, but are not limited to; credit reference agencies or anti-fraud institutions, and such agencies may maintain such information. For more information on how our company uses personal data, please refer to Thì Lune Mall privacy policy.

All order items are affected by the status of the warehouse supply and confirmation of the order price. Items in the shopping cart are not reserved and may be purchased by other customers.

This site is for personal use only. Customers may not purchase goods on this site for resale or development business purposes.

6. Product descriptions

Thì Lune Mall will endeavor to ensure that the website content and product description is accurate and complete. Butwe do not guarantee the content and product descriptions are accurate, complete, current, and correct. If the product with the description you provided on the Thì Lune Mall online shopping have any questions, Welcome to our inquiry, [email protected].

 

7. Prices

This site indicated prices are Hong Kong dollars. Unless there is an obvious error, otherwise your order which represents if admitted you agree to pay the price displayed on this website. We try to ensure that all prices displayed on this website are accurate, all prices are correct but cannot guarantee, and reserve the right to correct any errors. If we find any price that you have ordered wrong, we will notify you as soon as possible, and then you can choose to re-confirm or cancel the order. Failure to contact you, we will cancel the order as an order for processing.
If your credit card/Debit card is not settled in Hong Kong dollars, the final toll will be calculated by your card-issuing bank to process transactions in accordance with applicable rate of exchange of the day.

8. Payment

We accept customers VisaMasterCardPayPal, Pay Dollar, Union Pay, Alipay, We Chat Pay,PayMe, JCB, AMEX, Ten Pay payment.

Such as using a credit card above/Debit card and online payment methods, you confirm that your credit card/Debit card or PayPal Account holders, or obtain authorization holders to use. If your credit card/Debit card issuer refused authorization, please contact us immediately.
Our transaction process meets stringent international safety standards set by the Payment Card Industry, to make your experience Safe and secure shopping process. If you have a registered account on this site and decided to store credit card information on the Company, your data will be fully encrypted and only used to process your transaction to be carried out, and safely stored in our system. In the case of our negligence does not appear, if any unauthorized third-party access to information when you use our services provided, we shall for any loss that you may suffer is not responsible. 

9. Delivery and pickup

When you place an order online, you will be prompted an expected delivery time. Thì Lune Mall online shopping team will try its best to complete the delivery within the expected time, but it cannot guarantee that it will deliver the goods to you within the expected time. 
Thì Lune Mall net buys for each order form in shipping in the process to take out insurance, until the goods are delivered or extracted. When extracting goods, you need to confirm the signing of collecting goods. After signing, which are you begun to take responsibility for the goods. If the consignee or extracts were not the original purchaser, Or the delivery of a gift, it means that you accept the signing of these people are recognized as evidence and said the day of delivery Thì Lune Mall has been completed your order, At the same time accept the relevant responsibility transfer. Thì Lune Mall reserves the right to make its own decision to update its delivery policy without prior notice.

10. Returns policy

Thì Lune Mall wants to provide the best online shopping experiencetherefore to provide customers with "7 days returned goods guarantee"(From receipt date to calculate). Customer can contact us within 7 days after receiving the product if he/she found problems about the products and needed to be changed. Please Us By email [email protected] submit application.

 

11. Your rights

This Terms of Service is not intended to affect your rights under laws of the Region.

12. Responsibility

The opinions expressed to any media by designers, companies or third parties and their employees selling products on this site are purely their personal opinions. Thì Lune Mall is not responsible for any of these opinions and these opinions do not necessarily reflect the views of the company.

Thì Lune Mall does not guarantee the correctness of the use or service of this website, nor does it guarantee that this website or the server supporting this website does not contain viruses or other harmful components. Thì Lune Mall recommends that all users of this site ensure that they have installed the latest software, including anti-virus software.
Some things may happen outside the reasonable regulation of the Company, Such as bad weather. In such cases, Thì Lune Mall will try to maintain service, but responsibility for any failure to meet the terms of service shall not be responsible.

13. Compensation and exemptions

You agree that we will not assume any responsibility and will, in accordance with our request, that Thì Lune Mall (including its employees, directors, agents, contacts, spokespersons and suppliers) fully compensate you for breach of the Terms of Service. All liability/claims/fees/losses/and losses/including attorneys’ fees. This includes any other person using your account because of your actions or taking no action.
If you violate the terms of service and Thì Lune Mall does not take any action on your behavior, it does not mean that the company waives the exercise of our rights and remedies in the event of any other breach of the terms of service.

14. Complaints

Thì Lune Mall Online Shopping has a complaint handling procedure that can be resolved immediately if there is a dispute. If you have any related complaints or comments about your order, please contact Thì Lune Mall customer service team by email at [email protected] .